You should only be adding a PDF to the site if it is:
- Something that definitely needs to be printed out, such as a form
- Please note that complex print materials, such as brochures and posters, do not fall under this category, as site visitors do not actually print them, most likely due to cost and complexity
- An important document that is far too long to be posted as a webpage
Any PDF that is to be added to the site must be made accessible before it is sent to the web team for uploading. We have a guidance that explains exactly how to do that.
Most information currently presented as PDFs or Word documents could instead be web pages. In fact, they would likely benefit from becoming web pages, due to the reasons mentioned above. When creating content, please stop and consider whether this really needs to be a document, or if it would be better as a page. Feel free to come and discuss the best options with the web team - we're here to help.